HELPFUL INFORMATION AND RESOURCES
Call 999 or go to A&E now if:
Someone's life is at risk – for example, they have seriously injured themselves or taken an overdose
You do not feel you can keep yourself or someone else safe
A mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone's time.
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Get advice from 111 or ask for an urgent GP appointment if:
You are not able to speak to your local NHS urgent mental health helpline
You need help urgently for your mental health, but it's not an emergency
you're not sure what to do
111 will tell you the right place to get help if you need to see someone.
Use the NHS 111 online service, or call 111.
You may be able to speak to a nurse, or mental health nurse, over the phone.
A GP can advise you about helpful treatments and also help you access mental health services. You may be able to refer yourself to some services.
SAMARITANS
Telephone, email and letter support, 24 hours a day, 365 days a year. A safe place for you to talk any time you like, in your own way – about whatever’s getting to you.
We won't judge you or tell you what to do, we'll listen to you.
SHOUT CRISIS TEXTLINE
The UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
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PAPYRUS HOPELINE UK
If you are having thoughts of suicide or are concerned for a young person under 35, you can contact HOPELINEUK for confidential support & practical advice.​
Opening hours: 9am – 10pm weekdays, 2pm – 10pm weekends, 2pm – 10pm bank holidays
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ACCESS MENTAL HEALTH DORSET
People of any age and their families can access our services.
Connection – a 24/7 helpline open to all ages. Dorset residents or people visiting Dorset can call direct on 0300 123 5440 or access via NHS 111
The Retreat – open to anyone aged 18 or above, providing a safe space to seek face-to-face help and support. It is open every day from 4.30pm-midnight at locations in Bournemouth and Dorchester. CURRENTLY CLOSED.
BEAT
Eating disorders can be deeply isolating for the people affected by them. Our online support groups and regional support services allow people to talk to others with similar experiences, helping them to feel less alone with their eating disorder. We run phone and email helplines 365 days a year for anyone who needs us.
WE ARE WITH YOU (ADDACTION)
We provide free, confidential support to people experiencing issues with drugs, alcohol or mental health.
CRUSE BEREAVEMENT CARE
The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement.
The number is 0808 808 1677​
You can also email helpline@cruse.org.uk
The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm.
THE LEONARDO TRUST
The Leonardo Trust is an independent charity set up in 2001 to help people in Dorset who are voluntary carers for sick or disabled relatives or friends. We appreciate that being a full-time carer is hard work and that getting time off can be difficult and everyone needs some time to themselves for short periods of rest and relaxation. If finding the money for a few hours extra respite care or to pay for whatever you would like to do to relax is difficult, we may be able to help you.
YOUNG MINDS PARENT HELPLINE
The Parents Helpline is there to support parents, carers and those working with children and young people. If you’re a young person worried about yourself or have questions about your own treatment, there’s plenty of help available.
DORSET MIND
Dorset Mind provides a variety of support options across Dorset. Our resilience-focused support groups educate people about the signs and symptoms of mental ill health and support people to identify and develop new coping skills. We also run an accredited one-to-one befriending programme, designed to help people regain confidence and social skills. The content of our services and support groups are both preventative and restorative.
DOMESTIC VIOLENCE HELPLINES
The freephone, 24-hour National Domestic Abuse Helpline
LGBT FOUNDATION
LGBT Foundation provide a wide range of support services to lesbian, gay, bi and trans people. We also work with healthcare and other professionals to help make public services more accessible and inclusive for LGBT communities. Whatever your needs, we are here to support you; please get in touch with us - call 0345 3 30 30 30 or email info@lgbt.foundation
